Privacy Policy

Plain-language summary

This is the short version. The sections below have the details.

• What we collect — basic account information and, if you practise with Speech Check, voice recordings and the metrics derived from them (loudness, articulation, tempo, pitch variance).
• Why we collect it — to make the product work, to show you how your speech is changing over time, and to improve Speech Check.
• Where it lives — on Canadian servers in Quebec, encrypted in transit and protected by layered safeguards described below.
• We don't sell your data. We don't use it for advertising. We don't share it with your clinician unless you explicitly ask us to.
• You can delete your data at any time.

Who we are

Speech Check is a product of Skyline Innovation Inc., a Canadian company incorporated in British Columbia (BC1182653) and based in Garibaldi Highlands, BC. When this policy refers to "we," "us," or "Skyline," it means Skyline Innovation Inc.

Skyline is governed by Canadian privacy law, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial statutes such as British Columbia's Personal Information Protection Act (PIPA). If you have questions about your personal information, you can reach our privacy contact at info@skylineinnovation.ca.

What we collect

We try to collect as little as possible. The categories below describe what we actually handle.

Account information

• Your name (first and, optionally, last)
• Your email address
• The province or territory you're in (for study eligibility and time zone)
• Basic profile preferences — how you'd like us to contact you, time of day that suits you

Practice data

• Voice recordings from the guided sessions you complete
• Metrics derived from those recordings (loudness, articulation, tempo, pitch variance)
• When you practised, which session guides you chose, and how long each session lasted

Pilot feedback

• Survey responses you send us
• Notes you share during check-in calls, with your knowledge

Technical information

• Device type, operating system, and app version (for troubleshooting)
• Crash reports, if you opt in to sending them
• Approximate location derived from your IP address (country and region, not precise location)

Voice recordings specifically

Voice recordings are the most sensitive data Speech Check handles, and they deserve their own section. Here is exactly what we do with them.

• Recordings stay on Canadian servers, encrypted in transit using TLS. Recordings and the database that catalogues them are protected at rest using layered safeguards described in Where your data lives below.
• We never sell recordings. We never share them with advertisers.
• We don't share recordings with your clinician unless you have explicitly invited them into your account and consented to that sharing.
• You can delete your recordings from your account settings at any time. Deletion is irreversible.
• We do not use recordings to train external AI systems. Recordings are processed by our voice-analysis pipeline to give you feedback on your own practice. We may use aggregate, de-identified metrics to improve Speech Check — for example, to test whether a new metric is reliable — but only if you haven't opted out in your settings.
• Real-time conversation processing. When you use the live conversation feature, audio is streamed to our voice-agent processor (Deepgram, listed below) to produce the back-and-forth response. Stream audio is not retained by that processor for training. Session recordings stored in your account remain on Canadian infrastructure.

How we use your information

We use the information above to:

• Create and maintain your Speech Check account
• Run the speech-practice sessions and show you your own trends over time
• Send check-in emails and communication related to the pilot
• Respond to your questions and requests
• Improve Speech Check — fixing bugs, testing new features, measuring whether practice guides actually help
• Comply with legal obligations (tax records, lawful requests from authorities)

We do not use your information to:

• Sell it, trade it, or rent it to anyone
• Serve advertising — there is no advertising in Speech Check
• Build profiles for marketing to third parties
• Train external AI systems without your explicit consent

When we share information

We share your information only in specific, limited ways:

With your clinician, if you invite them

If you choose to invite a speech-language pathologist into your account, they'll see your practice trends — the same metrics the dashboard shows. They will not automatically receive raw recordings. You can withdraw clinician access at any time.

With service providers who help us operate Speech Check

We work with a small number of vendors to operate Speech Check. Each is bound by contract to handle your information only as needed to provide their service, and never to use it for their own purposes.

When required by law

We may be compelled to disclose information if we receive a lawful request from a court, regulator, or law enforcement. If this happens, we'll resist requests that look overbroad and notify affected members where we're legally permitted to do so.

Where your data lives

All Speech Check data — including your account details, practice recordings, and derived metrics — is stored on servers located in Beauharnois, Quebec, Canada, operated by OVHcloud Canada.

Layered protection. We protect your information using a combination of safeguards rather than relying on any single layer:

• In transit — all traffic between your device and Speech Check is encrypted using TLS (HTTPS).
• At the storage layer — our hosting infrastructure provides physical and logical access controls at the datacentre and hypervisor level.
• At rest — voice recordings and the database that stores account information and derived metrics are protected by application-level and database-level encryption. Encryption keys are stored separately from encrypted data.
• Access controls — administrative access to production systems is restricted to a small number of named operators, protected by multi-factor authentication, and recorded in an audit log.
• Backups — backups of personal information are encrypted and stored on Canadian infrastructure.

We follow appropriate technical and organizational safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. As Speech Check grows, our security posture will evolve; material changes will be reflected in this policy.

How long we keep it

We keep your information only as long as necessary for the purposes described in this policy.

• Active accounts — while your Speech Check account is active, we retain your account information, practice data, and recordings so you can see your own progress over time.
• If you delete your account — we remove your personal information, recordings, and derived metrics from our active systems within 30 days of your request.
• Backups — encrypted backups are rotated on a 90-day cycle; deleted data persists in backups only until the relevant backup is overwritten on that cycle.
• Pilot feedback — survey responses and check-in notes are retained for the duration of the pilot and for up to 12 months afterward to support analysis and reporting, then deleted or de-identified.
• Records we must keep by law — a limited set of records (for example, transaction records required for tax purposes) is retained for as long as the law requires.

Your rights and choices

You have the following rights with respect to your personal information:

• Access — you can ask to see what personal information we hold about you.
• Correction — you can ask us to correct information that's wrong or incomplete.
• Deletion — you can ask us to delete your account and associated data.
• Export — you can request a copy of your practice data in a machine-readable format.
• Withdraw consent — you can withdraw consent for specific uses (for example, using your recordings to improve Speech Check) at any time in your account settings.
• Complain — if you believe we've mishandled your information, you can contact us first, and you can also file a complaint with the Office of the Privacy Commissioner of Canada or your provincial equivalent.

To exercise any of these rights, email info@skylineinnovation.ca. We aim to respond within 30 days.

Cookies and analytics

The Speech Check website uses a minimal number of cookies — primarily for essential functions like keeping you logged in and remembering your preferences. We don't use advertising cookies or tracking pixels. We don't share visit data with advertising networks.

Children and minors

Speech Check is intended for adults — people 18 and older — who are living with neurological conditions affecting speech, including Parkinson's disease, stroke recovery, and traumatic brain injury. We do not knowingly collect information from children. If you believe a minor has created an account, please contact us and we'll remove the account.

Changes to this policy

We may update this policy from time to time. When we make material changes — especially any that affect what we collect, how we use it, or how we share it — we'll notify you by email at least 30 days before changes take effect, so you have time to review and decide whether to continue.

The "Last updated" date at the top of this page shows when the current version was published.

How to contact us

For any privacy-related question, request, or concern:

• Email: info@skylineinnovation.ca
• Mail: Skyline Innovation Inc., Garibaldi Highlands, British Columbia, Canada

You can also reach us through the contact page for general inquiries.