This Privacy Policy explains how Skyline Innovation Inc. ("Skyline", "we", "us") collects, uses, and protects information when you:
- Visit our websites
- Use Speech Check (our consumer speech practice tool)
- Use our clinician dashboard (for SLPs and clinics)
- Interact with us by email, support, or forms
Skyline Innovation Inc. is based in British Columbia, Canada.
1. Information we collect
A. Information you provide
- Account details: email address, name (optional), clinic name for clinicians.
- Contact information: messages through forms, support requests, demo requests.
- Practice results: Scores, trends, clarity/loudness metrics, and practice summaries.
- Audio: Only stored if the user chooses to save/share results. Default behaviour does not permanently store recordings.
B. Information collected automatically
- Device type, browser type, operating system
- IP address (used for security/log integrity only)
- Pages visited, time spent, general usage analytics
C. Clinician dashboard information
When a clinician uses our dashboard, we may process:
- Clinic details and user accounts
- Patient practice summaries (created with clinician consent)
- Reports and exported summaries
2. How we use information
We use information to:
- Provide and improve Speech Check
- Display practice results and trends to the user
- Enable clinicians to review summaries (only when shared by the patient)
- Improve accuracy, stability and accessibility of the app
- Respond to questions, feedback and support requests
- Monitor performance, prevent misuse, and ensure security
3. How we share information
We do not sell personal data.
We may share data only with:
- Your clinician – only if you choose to share summaries
- Service providers – secure hosting, analytics, error tracking
- Regulatory bodies – if legally required
- Research partners – only with explicit consent or aggregated/anonymized data
4. Your choices and rights
- You can request deletion of your data at any time
- You can export your data upon request
- You can ask what personal information we hold about you
To exercise these rights, email privacy@skylineinnovation.ca
5. Data retention
We retain information only as long as needed to provide services, meet legal requirements, or support your account. You may request deletion at any time.
6. Security
Skyline uses encrypted storage, encrypted data transmission, secure access controls, audit logs, and modern infrastructure security practices. No online system is 100% secure, but we take every reasonable measure to protect your data.
7. Children
Our services are not directed at children under 16. We do not knowingly collect data from children.
8. Changes to this policy
We may update this policy periodically. Changes will be posted on this page with an updated date.